Terms & Conditions

Loco Gringo Policies

SECURITY DEPOSITS

Some properties require security deposits. Please check the property’s individual web page on Locogringo.com to see if a security deposit applies.

ACCEPTABLE USE OF RENTAL PROPERTY

Any use of a dwelling other than residential during a family vacation must be approved in advance by the property management and/or owner. Only the number of people reflected in the Rental Agreement are permitted to over-night at the dwelling. No weddings, parties or large gatherings are permissible. There is NO SUBLEASING of the dwelling permitted. Any deviation from these provisions will result in immediate forfeit of your deposit, additional charges to be paid on site and/or eviction.

CHANGE FEES

  • There will be a $50 dollar change fee for any changes made on a reservation after the deposit has been made, with the exception of extending the reservation.
  • A change in the number of guests must be completed before final payment and it is subject to the $50 change fee.

WEATHER

There are no refunds due to bad weather or hurricanes; including any inconvenience or complication caused by a hurricane’s direct hit, near miss, or significant threat of a hurricane strike. Hurricanes are by nature unpredictable and an act of God. Clients are encouraged to purchase travel insurance to protect their vacation investment.

TRAVEL INSURANCE

Seasoned travelers know that unexpected issues can arise that affect your travel plans, both before and after you have reached your vacation destination. For this reason Loco Gringo strongly advises all travelers to consider purchasing Travel Insurance to protect their vacation investment.
Click here for more on Travel Insurance protection »

CANCELLATION POLICY

Cancellations are effective on the date written notice is received by Fax or e-mail in our office. If a refund is applicable, the refund will be processed by Loco Gringo within two weeks in the form of a check in US dollars.

HOTELS, CONDOS, and VILLAS in Mexico: The following assessments will apply

  • Cancellation prior to 60 days from arrival date will result in the forfeit of deposit.
  • Cancellation less than 60 days prior to arrival date will result in the forfeit of 75% of the Total Rent.
  • Cancellation less than 30 days prior to arrival date will result in the forfeit of 100% of Total Rent.
  • There are no refunds on cancelled holiday reservations.
  • Holidays are defined as the weeks of: US Thanksgiving, Christmas, New Years, and Easter.

ALL- INCLUSIVES in Mexico: The following assessments will apply

  • Cancellations before 20 days prior to arrival date will result in the forfeit of 1 night’s rent.
  • Cancellations 20 – 14 days prior to arrival date will result in the forfeit of 3 night’s rent.
  • Cancellations 13 – 0 days prior to arrival date will result in the forfeit of 100% of Total Rent.
  • There are no refunds on cancelled holiday reservations.
  • Holidays are defined as the weeks of: US Thanksgiving, Christmas, New Years, and Easter.

AS A CLIENT OF LOCO GRINGO:

I understand that Loco Gringo Inc., dba www.locogringo.com (from hereafter referred to as Loco Gringo), is not the source or supplier of the travel services or accommodation services I have requested, and acts solely as an agent for the actual suppliers of such services. I have been advised that the suppliers, whose names appear in the information supplied to me, are those who are actually responsible for providing the services I have purchased. I consent to, and request the use of, those service suppliers and agree not to hold Loco Gringo Inc., www.locogringo.com, responsible should any of these suppliers: 1) fail to provide the travel or accommodation services I have purchased; 2) fail to comply with any applicable law; or 3) engage in any negligent act of omission that causes me any sort of injury, damage, delay or other inconvenience.

Any use of a dwelling other than residential must be approved in advance by the property management and/or owner. Only the number of people reflected in the Rental Agreement are permitted to over-night at the dwelling. No weddings, parties or large gatherings are permissible. There is NO SUBLEASING of the dwelling permitted. Any deviation from these provisions will result in immediate forfeit of your deposit, additional charges to be paid onsite and/or eviction.

I will review my travel documents for accuracy upon receipt and understand that I may contact Loco Gringo if I have any questions.

I understand that Loco Gringo portrays the properties as they are to the best of their ability and that Loco Gringo has no responsibility for changes in the rental properties or problems arising there from. Loco Gringo is not liable for any injuries, accidents, theft or misfortune that may occur during my stay. Any questions or complaints regarding the reserved property(s) during my stay shall be directed to on-site property staff and/or management of said property(s).

TRAVEL INSURANCE- FOR YOUR PROTECTION!

I understand that I am urged to take out adequate insurance coverage to protect my vacation investment against cancellation due to illness, flight cancellations, etc. I understand that in the event of becoming ill during our vacation, or having to cut our vacation short, all hospital and medical expenses are my responsibility and I shall not be entitled to any refund either total or partial. I accept that Loco Gringo and its employees are not responsible for, nor will I attempt to hold Loco Gringo liable for any claims, losses, damages, costs, expenses, delays or loss of enjoyment, of any nature or kind whatsoever resulting from events beyond Loco Gringo or a supplier’s reasonable control, including but not limited to acts of God, flight cancellations or changes, strikes, labor disputes, lockouts, threats or acts of terrorism, acts of war or declared war, hurricanes or other weather conditions.

I, the renter/leasee of said dwelling offered for rent by by Locogringo.com, understand and agree to abide by ALL the terms and regulations set forth in this document, and as the renter/leasee, I agree to be held financially responsible.